While 3D hardware acceleration often brings greatly enhanced levels of performance to Outerworlds, it also brings some annoying complications, due to the enormous number of different 3D video cards out there. Some video cards can have bugs that adversely affect performance, cause bizarre rendering errors, or in extreme cases cause Outerworlds to crash or even the entire PC to lock up, requiring a reboot. Each video card also has many different possible software driver versions that may be installed on a particular PC, and some drivers may work better than others. The latest driver available for your 3D video card has the best chance of working well with Outerworlds in Direct3D and/or OpenGL modes.
This is why we cannot stress enough the importance of making sure you have the latest drivers for your video card installed. The vast majority of problems reported with Outerworlds 3.2 are fixed simply by updating the video driver!
Keep in mind that even if you have a brand new PC, it may not have shipped to you with the latest drivers installed.
If you are trying to run Outerworlds in Direct3D or OpenGL accelerated mode and are experiencing problems, there are several things you can try:
Updating your video driver
If you have a "name brand" computer such as a Dell or Compaq, check their web site first for driver updates. This is particularly important if you are using a laptop. Drivers can be found under the "Support" section of a PC vendor's web site.
You can also get updated drivers directly from the video card manufacturer. If you do not know what type of video card you have, the first thing you should do is run the DxDiag utility to find out what kind of card you have and to determine if your card supports 3D hardware acceleration:
Another common way to find out what type of video card you have is by clicking the Windows Start button, selecting Settings, then Control Panel. Select the Display control panel application. In the dialog that comes up, click on the Settings tab. If there is a button in this dialog called Advanced..., click that. The dialog that comes up from there should indicate your video card model.
If you completed the above steps without any problems, the next thing to do is to locate the web site for your video card manufacturer. Below we provide links to some of the more popular video card manufacturer's web sites:
Once you have located the web site for your video card manufacturer, you will need to locate the drivers specific to your video card model and operating system. Note that many cards require different drivers depending on what version of Windows you are using. Drivers are usually located under the "Support" section of the web site. Look for a link called "Drivers" or "Downloads."
Once you have located the correct driver, in most cases it is then a simple matter of downloading the new driver to your computer and installing it. When you start the download, be sure to note where on your hard disk you are downloading the file to. Once the download is complete, locate the downloaded file on your hard disk and double click to install. After installing your new drivers, you usually have to reboot your PC.
Some cards may require separate drivers for running in OpenGL mode. If you are having trouble with OpenGL mode, you can try running the GLSetup utility, which is available for free download from www.glsetup.com.
In some cases installing new drivers can cause problems on some PCs, and even prevent some systems from running. In particular, installing the wrong driver for your video card can cause severe problems. If you choose to update your video drivers, you accept full responsibility for any problems that may result from doing so. Outerworlds Corp. is not responsible for any problems or damages that occur as a result of installing new drivers. If you are unsure about whether or not you should install a particular driver on your sysyem, always contact the video card manufacturer before proceeding!